The Paybill service is a cash collection service that allows organisation to collect money on a regular basis from customers through M-PESA. Through Paybill numbers, one able to serve clients much better as customers are able to pay for services with ease and timeliness.
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In the 2023 changes, Safaricom reduced Bank to M-PESA charges by average of 61%. Additionally, M-PESA to Bank charges have been reduced by an average of 47% and is applicable to customers making M-PESA to bank transactions.
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Transactions below KES 100 remain zero rated.
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These new Paybill charges apply to all M-PESA Paybill payments that customers use for utilities such as electricity, hospital bills, schools, government payments etc. to ensure affordability.
| B2C Tariff & One Account B2C Tariff | ||||
| Bands | Customer | Business | Total | |
| 1 | 49 | 0 | 0 | 0 |
| 50 | 100 | 0 | 0 | 0 |
| 101 | 500 | 0 | 4 | 4 |
| 501 | 1,000 | 0 | 4 | 4 |
| 1,001 | 1,500 | 0 | 4 | 4 |
| 1,501 | 2,500 | 0 | 8 | 8 |
| 2,501 | 3,500 | 0 | 8 | 8 |
| 3,501 | 5,000 | 0 | 8 | 8 |
| 5,001 | 7,500 | 0 | 10 | 10 |
| 7,501 | 10,000 | 0 | 10 | 10 |
| 10,001 | 15,000 | 0 | 10 | 10 |
| 15,001 | 20,000 | 0 | 10 | 10 |
| 20,001 | 25,000 | 0 | 12 | 12 |
| 25,001 | 30,000 | 0 | 12 | 12 |
| 30,001 | 35,000 | 0 | 12 | 12 |
| 35,001 | 40,000 | 0 | 12 | 12 |
| 40,001 | 45,000 | 0 | 12 | 12 |
| 45,001 | 50,000 | 0 | 12 | 12 |
| 50,001 | 70,000 | 0 | 12 | 12 |
| 70,001 | 150,000 | 0 | 12 | 12 |
