HomeEducation NewsTSC PortalTSC Frequently Asked Questions (FAQs) on Salary, Promotion, Recruitment, Online Payslip,Teacher recruitment...

TSC Frequently Asked Questions (FAQs) on Salary, Promotion, Recruitment, Online Payslip,Teacher recruitment 2024

Most teachers employed by TSC do not know many things concerning their employer and services that they can get receive effortlessly.

In this write up, am going to guide you through some of the frequently asked questions, FAQs and appropriate responses from TSC. Questions will touch on Salary, Online payslips, new teacher registration, Human resource recruitment staffing and promotion and TPAD.

TSC FAQs on Salary

1. My salary was sent to wrong station

Returned salaries are received by the Revenue Division at the T.S.C headquarters. If for genuine reasons your salary was returned and the division verifies that the case is genuine, they should be able to refund the amount due to you as soon as you contact them.

TSC FAQs on Online payslips

1. How do I access my online payslips?

Register for the payslip service by selecting registration/activate account on online payslips under online services. If you encounter problem when registering visit nearest TSC county office with your original ID.

2. I’ve tried registering but still getting invalid fields, what do I do?

email us at payslips@tsc.go.ke and we shall get back to you on the issue.
kindly ensure you give us the following details;
1. full names
2. TSC No.
3. the invalid message you are receiving to enable us assist you better e.g invalid account number, invalid DOB.

3. How can I recover my forgotten password?

Try to remember the secret question and reset your password by clicking forgot password on the login page.

TSC FAQs on new teacher registration

1. How can I register as a teacher?

Use the online step by step guide to register as a TSC teacher. Ensure you have scanned the following prior to starting the registration process;
1.all your academic certificates i.e. primary,secondary,university and college
2. University or college transcripts
3. passport photo
4. banking slip of the registration payment done.

2. How will I know that I’ve been registered?

To check your registration status, on the TSC website under online services select teachers online and choose registration status.

3. How long will certification take?

The certification will take 30 days.

Read also :New requirements for teacher registration both Kenyan citizens and non citizens

TSC FAQs on Human Resource

1. When do I qualify for a Transfer?

Transfers are subject to availability of vacancies and replacement . If a vacancy is a available and the school gets a suitable replacement, the teacher requesting for the transfer gets it.

3. When do qualified teachers get employed by T.S.C?

1. Available vacancies are advertised in the local dailies, subsequently procedures for applications are provided.
2. All advertised posts are available on the teachersonline.

TSC FAQS on Recruitment, Staffing and Promotion

1. Why have not been promoted after completing three years yet its automatic?

Lack of appraisal report.

2. Promotion through interviews (M – R): Why have I not been promoted after several interviews?

1. Inadequate budgetary promotion.
2. Lack of adequate preparation for interviews by teachers.

Read also: TSC score sheet for teacher promotion headship

3. Why is my transfer request not granted after several applications?

1. Lack of replacement/ vacancy.
2. Not completed the 5 year mandatory rule since employment.

4. Deployments: Why was I demoted from Headship?

1. Adverse repots (Financial etc)
2. Poor performance (Curriculum implementation & Supervision)

5. Posting: Why was my appeal to alternative stations not granted?

1. Postings are done for equitable distribution of teachers.
2. Lack of vacancy.

6. Recruitment: Why was our school not given any slots for recruitment?

Overall vacancies slots given are very few in comparison to the total shortage.

7. Posting: Why was I not posted to schools of my choice after study leave/discipline?

1. Postings are done for equitable distribution of teachers.
2. Lack of vacancy.

8 Recruitment: Is the TSC considering teachers with disabilities on the 5% affirmative action?

They have to apply and attend interviews. They are given preference where there is a tie between to applicants.

9 Why are teachers with below C Plain being left out yet they have Completed University training?

The Commission has set the minimum requirements for persons entering the teacher service.


1. How do I reset my pasword?

Contact your County Director, Deputy County Director, Sub-County Director, County Staffing Officer or your County ICT Officer for assistance with resetting your passwords.

2. I cannot find a teacher in TPAD

Ensure the teacher is captured in TMIS (Teacher Management Information System) by the Principal/Headteacher.

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