The Kenya National Examinations Council usually allows thirty (30) days after the date of release of the results/certificates for candidate(s) or institution(s) to raise any query arising from the released examination results/certificates.
KCSE 2020 results will be released today. This definitely means that anyone with queries concerning the results or names on the certificate has up-to 10th June, 2021.
It is important to note that queries about examination results/certificates must be made through the Heads of Schools/Institutions and the Sub County Directors of Education.
In a bid to avoid penalty, one must ensure that the appeal documents reach KNEC not later than thirty (30) days after the release of the examination results/certificates.
Here are queries that KNEC can respond
| Type Of Query | Definition |
|---|---|
| Query on Order of Names | Query arising as a result of a candidate’s order of names having been incorrectly captured. |
| Query on Misspelling / Incorrect capture of Names / Initials | Query arising as a result of a candidate’s name(s) / initial been mispelt / incorrectly captured. |
| Query on Incorrectly captured / missing Gender | Query arising as a result of a candidate’s gender having been incorrectly captured / missing. |
| Query on Incorrectly captured / missing Year of Examination | Query arising as a result of the year of examination having been incorrectly captured / missing. |
| Query on Incorrectly captured or Missing Mark / Grade | Query arising as a result of a candidate’s marks / grades which are missing / incorrectly captured. |
| Query on Incorrectly captured or missing Subject / Paper /Under Protest Cases | Query arising as a result of a candidate’s paper / subject having been incorrectly captured / missing. |
| Query on Incorrectly captured / missing Index Number | Query arising as a result of a candidate’s index number having been incorrectly captured/ missing. |
| Query on Recovery of Certificates | Query arising as a result of any of the following:
|
| Query on Pending Results due to registration issues | Query arising as a result of pending of a candidate’s results because the candidate did not provide the required details of previous KNEC examination at the time of registration. |
| Query on Pending Results due to suspected examination irregularities | Query arising as a result of pending / withholding of a candidate’s result because of suspected involvement in an examination irregularity |
| Query on Recovery of Results slips | Query arising as a result of any of the following:
|
| Query on incorrectly captured or missing Examination Centre Name /Code | Query arising as a result of a candidate’s examination centre name or code having been incorrectly captured / missing. |
| Query / Appeal on Cancellation of Results | Query arising as a result of cancellation of a candidate’s results in a subject / entire examination |