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How To To Book for SGR Online Via Mpesa

Paying for your Standard Gauge Railway (SGR) online reservation through M-Pesa in 2023 offers a swift and efficient means of transaction. In addition to the convenience of the SGR, multiple payment options cater to various traveler preferences.

The most widely used method is M-Pesa, a mobile money service. Here’s a step-by-step guide on how to complete your SGR online booking payment using M-Pesa for a hassle-free experience:

  1. SGR Ticket Reservation: Ensure you’ve already booked your SGR ticket following the easy steps provided, and you’ll receive a booking reference number.
  2. M-Pesa Payment for SGR Online Booking: After booking your ticket, proceed to the payment stage. You can choose your preferred payment method, and select M-Pesa to utilize your mobile wallet.
  3. Inputting Your M-Pesa Mobile Number: If you opt for M-Pesa, you’ll be prompted to enter your M-Pesa mobile number. Ensure it’s the correct number associated with your M-Pesa account to prevent payment issues.
  4. Payment Confirmation: After entering your mobile number, click “proceed to payment.” This action initiates a request to your M-Pesa account, and you’ll receive a prompt on your phone to confirm the payment. Verify all payment details before confirming.
  5. Completing the SGR Online Booking Payment via M-Pesa: Upon confirming the payment, M-Pesa will deduct the ticket cost from your mobile wallet. You’ll receive a payment confirmation message from M-Pesa, which serves as your receipt and contains transaction details, such as the amount paid, the recipient, and the transaction code.
  6. Boarding the SGR: With your payment confirmation, you’re ready to board the SGR at your scheduled departure time. Arrive at the station a bit early to complete the check-in process seamlessly.

Please review your reservation details and proceed with payment. On the trip summary page, ensure that all information is accurate. Afterward, confirm that you’re not a robot, accept the terms and conditions, and select your preferred payment method, which can be either “Pay Now” or “Pay Later.”

If you opt to pay online, follow these steps:

  1. Choose “PAY NOW” when prompted to select the payment option.
  2. The system will automatically process the payment using the MPESA account number you previously provided.
  3. You should receive a payment popup on your phone if the details are correct.
  4. Tap the popup message.
  5. Enter your MPESA PIN and tap OK.
  6. You’ll receive a confirmation SMS on your phone. Confirm the transaction by providing the OTP.
  7. Wait for about two minutes to validate your transaction on the webpage.

If the system can’t process the payment automatically, you’ll be redirected to make the payment from the MPESA menu on your phone:

  1. Open your MPESA menu on your phone.
  2. Tap “Lipa Na MPESA.”
  3. Select “Paybill.”
  4. Enter the SGR Paybill number displayed on the screen (usually 809888).
  5. Enter the account number shown below the paybill number.
  6. Enter the amount, and then tap.
  7. Wait for a confirmation message from MPESA, then tap the “Confirm Payment” button on the SGR website.
  8. Print the ticket to complete the process.

If you encounter any difficulties during the online booking process, you can contact SGR Customer Service at the following numbers:

  • 0728603581
  • 0728603582
  • 0708572574
  • 0708571587

Booking online offers convenience and saves time compared to booking at the SGR station.

Final Thoughts on SGR Online Booking via M-Pesa: Paying for your SGR online booking through M-Pesa is both convenient and secure. It eliminates the need to carry physical cash or visit a physical booking office, enhancing your travel experience with the SGR. Remember to keep the payment confirmation message as proof of purchase.

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